Microsoft Forms: One of the Handiest Freebies in Microsoft 365
- Katie Benham
- Mar 21, 2023
- 3 min read

Microsoft 365 is one of the most popular cloud platforms in the world, with about 345 million paid seats. One of the reasons for its continued growth is the suite of cloud tools offered in the service. Users get a stable of over 20 different apps, including the core MS Office suite.
With so many different apps, it’s not uncommon for some to go unused. Companies may not even be aware they have access to these other helpful tools. One of the handiest apps you get with a Microsoft 365 subscription is Microsoft Forms.
From sending year-end customer surveys to assessing change readiness, Forms makes it easy. This online survey and form-building tool has a lot to offer organizations. And if you have a subscription to Microsoft 365, then you already get Forms included for free.
What is Microsoft Forms?
Microsoft Forms is a drag-and-drop form, quiz, and survey creator. It’s simple to use and allows you to send out surveys via a link. Recipients can fill out your form online from any device.
Once recipients fill out the survey, the results come into the software instantly. You can see the collated results charted in the software. You can also export the results to Excel.
Advantages of Using Microsoft Forms?
It's Included in Microsoft 365 Subscriptions
If you already subscribe to Microsoft 365, then it makes sense to use Forms. It can save
you money if you’re using a separate survey tool, like Survey Monkey. It’s easily
accessible by signing in with your Microsoft account.
It Saves Time
Sending a survey by email is time-consuming. You have to worry about emails bouncing
due to an attachment. You also need to spend time collating all the results as they
come in. Using MS Forms can save you a lot of time. People don’t need to download
anything or open an email file attachment. They simply follow your link and fill out the
form online. As soon as they fill the survey out, you get the result. Forms also collates all
the answers for you.
Get Charted Results Automatically
You can quickly see the results of the survey in meaningful graphs. Forms makes it
simple to export to Excel if you want to upload the survey results into another platform.
On the “Responses” tab, you can hover over the result graphs to see the details.
It's Easy to Use
There’s a very low learning curve with Microsoft Forms. The interface is intuitive and
simple, so just about everyone can jump in and start using it.
What Are Some Ways you can Leverage Microsoft Forms?
Annual Customer Satisfaction Survey
Using a web-based survey can increase your response rate from customers. They can fill
out your satisfaction survey from any device, making it quick and easy for them.
You can see results instantly. Then, chart them to gain insights into what your business
is doing right, and what you can improve upon.
Employee Security Awareness Quiz
Send a security awareness quiz to your employees using Forms. It can be easily
integrated into your cybersecurity awareness training. The platform also tells you the
average response time per person.
Change Readiness Survey
Change management is a growing focus of many organizations. This is due to the
speed of technology-driven transitions. You can use Forms to improve user readiness
for change adoption. Create and send out a change readiness survey to affected
groups.
Event Registrations
Are you hosting an event? You can easily gather registration details. Send out a Forms
link via QR code, social media, text, or email.
Volunteer Registration Form
Embed an MS Forms registration form on your web page to sign up volunteers. The
platform will automatically collate different talents or other volunteer information. This
helps you better match people's talents to your needs.
Would You Like to Get More Out of Microsoft 365?
Is your company leaving some value on the table with Microsoft 365? Get in touch to learn more about what Microsoft 365 can offer!




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