top of page
Search


How Long Business Computers Last and When to Replace Them
Image source Three to five years is a practical replacement range for many business computers. The right time depends on security support, reliability, performance, warranty coverage, repair costs, and the employee’s work. Replace any computer that cannot run a supported operating system or the software your business requires. Most business computers do not fail all at once. A laptop may still handle email and documents but take longer to start, struggle during video calls, o
Michelle
11 minutes ago9 min read


Why Guest Wi-Fi Should Be Separate From Your Business Network
Image source Guest Wi-Fi should provide internet access while blocking connections to your internal business network. A different Wi-Fi name and password do not confirm that the networks are separated. The router, access points, and firewall must also be configured to prevent guest devices from reaching internal systems. Offering Wi-Fi to customers, contractors, and visitors is convenient. But their phones and laptops should not connect to the same network as your business co
Michelle
3 days ago6 min read


What Happens to Your Data When You Cancel a Cloud Service?
Image source Before cancelling a cloud service, export your data and confirm that the files can be opened or imported. Move any connected applications and sign-ins, then check the provider’s current rules for access, billing, retention, and deletion. A cloud service may hold years of customer records, documents, emails, invoices, project history, or staff activity. If you cancel before moving that information, employees may lose access before the business has a usable copy. S
Michelle
Oct 146 min read


Why Your Employees Shouldn’t Have Administrator Access to Their Computers
Image source Employees should use standard accounts for email, web browsing, and everyday work. Administrator access should be limited to approved IT tasks and protected with a separate account. Administrator access often starts with one request. An employee needs to install a printer, update a specialist program, or change a setting on their computer. Giving them administrator access gets the job done. The problem is that the access usually stays after the request has been c
Michelle
Oct 97 min read


How to Spot a Scam Email Now That They Look Real
Scammers now use AI to write their phishing emails, so the spelling and grammar mistakes that used to give them away are gone.
Michelle
Sep 295 min read


OneDrive or SharePoint? Where Your Business Files Should Live
Image source If your business uses Microsoft 365, you have both OneDrive and SharePoint, and files usually end up scattered across them with no clear rule. OneDrive is for your own work, and SharePoint is for files the team shares. Getting this right makes files easier to find, safer when someone leaves, and easier to recover if something goes wrong. If your business runs on Microsoft 365, you've got two places to store files: OneDrive and SharePoint. Most people are never to
Michelle
Sep 255 min read


How to Keep Your Business Running When Microsoft 365 Goes Down
Image source The tools that run your business, like Microsoft 365, your accounting app, or your booking system, are reliable most of the time, but they do go down. When one does, work can stop for hours, and you often can't do anything but wait for the provider to fix it. A simple plan keeps your team working and your customers informed while you wait. Most of your business probably runs in the cloud now. Email, files, accounting, bookings, payments, it's all online. Then one
Michelle
Sep 225 min read


Why You Should Scroll Past the First Result on Google
Image source Scammers buy ads on Google and other search engines using the names of trusted brands and software, so their fake site shows up at the very top, above the real one. Click it and you can land on a fake page that steals your login or installs malware. You can avoid nearly all of it by skipping the sponsored results and going to the real website yourself. When you search Google for a program to download or a website to log into, the first thing you see is usually an
Michelle
Sep 184 min read


Is Your Business Website a Security Risk?
Image source Most small-business websites run on WordPress, and the biggest risk is usually old plugins that nobody has updated. Attackers scan the web for these known weak spots and use the sites they find to spread malware, post spam, or steal what visitors type into forms. Keeping the site and its plugins updated, and knowing who is responsible for that, prevents most of it. Your website is one of those things you set up once and then stop thinking about. It sits there doi
Michelle
Sep 155 min read


The 30-Minute IT Check Every Small Business Should Do Once a Month
Image source Most IT problems don't appear out of nowhere. Backups quietly stop running, updates sit unfinished for weeks, and old staff accounts stay switched on for months. A short check once a month catches these while they're still cheap to fix. This post covers the six things to look at. Most owners only look at their IT when something has already gone wrong. A file won't open, a laptop won't start, or an invoice gets paid into a scammer's account. Fixing it at that poin
Michelle
Sep 74 min read


Still on Windows 10? Here's Why You're Putting Your Business at Risk
Image source Windows 10 reached the end of Microsoft support on October 14, 2025, which means it no longer gets security updates. The computers still work, but any new flaw found in Windows 10 will never be fixed, which makes them easier to attack and can cause problems with compliance and cyber insurance. You have three options: upgrade eligible PCs to Windows 11 for free, pay for Extended Security Updates as a short-term bridge, or replace machines too old to upgrade. Micro
Michelle
Aug 285 min read


What Are Passkeys, and Should Your Business Use Them?
Image source A passkey lets you sign in to an app or website using the same fingerprint, face, or PIN you use to unlock your phone or laptop, with no password to type. It's built on a security standard called FIDO that can't be phished, because the passkey only works on the real site and there's no password to steal or reuse. Most major platforms and a growing list of business tools support passkeys, and Microsoft 365 includes them at no extra cost. For most businesses, it's
Michelle
Aug 245 min read


QR Code Scams: What They Are and How to Protect Your Business
Image source A QR code scam, sometimes called quishing, hides a malicious web link inside a QR code. Because the link is buried in an image instead of written as text, it slips past the email filters that normally catch bad links, and scanning the code usually moves the victim onto a personal phone that sits outside the company's security. Microsoft reported a 146% rise in QR code phishing during the first quarter of 2026. QR codes are part of normal business now. You scan th
Michelle
Aug 196 min read


How to Stop Scammers From Sending Emails in Your Company's Name
Image source Email spoofing is when a scammer sends a message that appears to come from your domain, often to trick your clients or staff into paying a fake invoice or changing banking details. Three DNS records (SPF, DKIM, and DMARC) prove that a message really came from you and tell receiving mail servers to reject the ones that didn't. The catch is that DMARC only protects you once it's set to "quarantine" or "reject," and a lot of businesses leave it on "none," which moni
Michelle
Aug 146 min read


What to Do in Case of a Cyberattack (Step by Step)
Image source If your business is hit by a cyberattack, the first hour matters. Disconnect the affected devices from the network instead of powering them off, call your IT provider by phone, and leave the evidence in place. If money was wired to a scammer, call your bank right away. This post is the step-by-step plan, plus where to report an attack in the US, UK, and Australia. If a cyberattack hits your business, what you do in the first hour really matters. It's also the eas
Michelle
Aug 105 min read


Who Can See What Your AI Note-Taker Records?
Image source AI note-takers join your meetings, transcribe everything said, and save the recording and summary to the vendor's servers. Who can see that recording depends on the tool. Some keep your data inside your own Microsoft or Google environment and never use it for training, while others store it on their own servers and may use it to improve their AI. Some also auto-join meetings from your calendar without anyone pressing record. Before you let one into a client or st
Michelle
Aug 55 min read


Why Bad Onboarding Is the Real Cause of Messy Offboarding
Image source Offboarding is the final step of a process that started on the employee's first day. Shared logins, forgotten SaaS subscriptions, untracked personal devices, and client relationships locked inside one person's inbox are almost always traceable to informal onboarding shortcuts taken months earlier. Tightening the onboarding side turns each future departure into a 90-minute checklist instead of a three-week cleanup. By the time an employee hands in their notice, th
Michelle
Jul 308 min read


How to Answer Cyber Insurance Renewal Questions Without Voiding Your Policy
Image source Cyber insurance applications have grown longer because of specific claim trends from 2023 and 2024, including the MOVEit supply-chain breach, the Change Healthcare ransomware incident, and the Arup deepfake wire fraud. Each new section asks about specific security controls including immutable backups, layered MFA, callback verification on wires, EDR or MDR coverage, vendor risk, and tested incident response. Answers that overstate your security posture can trigge
Michelle
Jul 279 min read


How to Prepare Microsoft 365 Permissions for a Safe Copilot Rollout
Image source Microsoft 365 Copilot retrieves files, emails, and chats using each user's existing Microsoft 365 permissions. In most tenants, those permissions are broader than anyone has mapped, because access accumulates across years of projects and staff changes. A safe Copilot rollout begins with auditing those permissions, fixing the gaps, and applying sensitivity labels to confidential content. Microsoft publishes specific guidance on this cleanup, structured into a pilo
Michelle
Jul 227 min read


What Immutable Backup Means on Your Cyber Insurance Form
Image source Immutable backups are backup copies that nobody can change or delete during a fixed retention period, including administrators and attackers using stolen credentials. Cyber insurance carriers ask about them on renewal applications because ransomware operators routinely destroy backups before encrypting production systems. A backup sitting on your network under regular admin credentials does not qualify. Cyber insurance applications include a question that catches
Michelle
Jul 176 min read
bottom of page
