Supported Technology Platform

There are some Hardware and Software requirements that you need to have in place in order for us to meet our service obligations. We will update this list from time to time as certain technologies age and other technologies are released and tested by us. If an item requiring support does not meet our minimum standards, we will provide support on a 'best-efforts' basis.

Computers

Intel i5 or better
Intel i-series 8th Generation or newer
Windows 10 Professional/Enterprise/Business
Dell or HP Business Models
8GB RAM or better
Solid State Drive
Vendor Supported Warranty

Servers

Intel Xeon Processor
Windows Server 2012R2 or newer
Dell or HP
16GB RAM or better
Hardware RAID Array
Dell iDRAC, HP iLO or similar
Redundant PSU
Vendor Supported Warranty

Firewalls

Untangle Z4 NGFW or better
Sophos XG
Ubiquiti Unifi USG

Switches

Ubiquiti Unifi US Series

WiFi Access Points

Ubiquiti UAP Series

Network Attached Storage

Synology SMB and Enterprise Models

Software and Cloud Services

Windows 10 Professional/Enterprise/Business
Microsoft 365
Microsoft Azure
Microsoft Office 2013 or newer
Netko IT Managed Next-Gen Antivirus
Adobe Suite (latest supported)
FoxIT Reader (latest supported)
Microsoft Edge, Google Chrome, Mozilla Firefox (latest supported)
All third party LOB applications must have current vendor support